Privacy policy

Welcome to our website www.eures-granderegion.eu. We place great importance on protection of your personal data and your privacy. This privacy policy explains what information we collect, how we use it, and what choices you have regarding your personal information.

Collection of Information

We collect different types of information for various purposes to provide and improve our service.

Types of Data Collected

Personal Information

While you use our Website, we may ask you to provide us certain personally identifiable information, including but not limited to:

Surname and first name
Email address
Telephone number
Browsing Data

We also collect information about how the Website is accessed and used (“Browsing data”). This data may include information such as your computer’s IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

www.eures-granderegion.eu uses the data collected for various purposes:

  • To provide and maintain the Website
  • To allow you to use the interactive functions of our Website when you choose
  • To collect valuable analytics or information so that we can improve our services and our Website through our survey that we send every month to people who have contacted us via the contact form. People’s data is not retained and is deleted after sending the monthly survey and monthly statistics that allow us to know the percentage of questions received based on the geographic area of the requests/questions received.
  • To monitor use of our Website
  • To detect, prevent and resolve technical issues
  • To provide you information, news and events dedicated to cross-border workers through our newsletter, to which you have chosen to subscribe.

Data sharing

We do not sell, trade or otherwise transfer your personally identifiable information to third parties.

Legal Obligations

www.eures-granderegion.eu may disclose your personal information if we are required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Data Security

The security of your data is important to us. While we strive to use legally acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, rectify or delete the personal information that we hold on you. If you wish to exercise these rights, please contact us at nicolas.brizard@pole-emploi.fr.

Modifications to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to consult this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Matomo

This website uses Matomo, a website analysis service. Matomo uses “Cookies”, text files that are stored on your computer and which enable the analysis of your use of the website. The information generated by the Cookies about your use of the website is generally transferred and stored on our own server. The data collected by Matomo is anonymised and is not shared with third parties.

On behalf of the administrator of this website, Matomo will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services to the website administrator in connection with website and internet usage.

The IP address transmitted by your browser within the framework of Matomo is anonymised and will not be combined with other data. You can reject the storage of Cookies by configuring your browser software accordingly; we remind you that in this case, you may not be able to use all the functions of this website to their full extent.

Contact

If you have any questions regarding this privacy policy, please contact us:

  • By email:
    nicolas.brizard@pole-emploi.fr
  • By post:
    CRD EURES Frontaliers/Grand Est
    2, Rue Augustin Fresnel 57070 Metz Technopôle
    Tel. (+33) (0)3 87 20 40 91
    Nicolas BRIZARD
    EURES Coordination Office Pôle emploi Grand Est International Relations Manager
    Email: nicolas.brizard@pole-emploi.fr